This Privacy Policy explains how EazyChat collects, uses, and protects personal data.

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1. Information We Collect

Information You Provide

• Name
• Email
• Company information
• Uploaded documents
• Support communications

Automatically Collected

• IP address
• Device/browser info
• Usage logs
• Cookies

Payment Information

Payments are processed by third parties. We do not store card details.

2. How We Use Information

• Provide Services
• Train customer-specific AI
• Improve performance
• Process payments
• Provide support
• Comply with legal obligations

3. AI Data Processing

Customer data is only used to deliver contracted functionality.

Identifiable data is not used to train shared models without consent.

4. Sharing

• Cloud hosting providers
• Payment processors
• Analytics providers
• Integrations you enable
• Legal authorities when required

SMS Privacy Disclosure:

On will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Retention

We retain data while your account is active or as required by law.

6. Security

We use reasonable technical and organizational safeguards. No system is 100% secure.

7. Your Rights

• Access
• Correction
• Deletion
• Export

Contact: privacy@eazychat.io

8. Children's Privacy

Not intended for users under 13..

9. Cookies

Used for functionality and analytics. You may disable cookies via browser settings.

10. Changes

We may update this policy. Continued use constitutes acceptance.

11. Contact

privacy@eazychat.io
SmartSoft Solutions LLC