Unified channel inbox
Manage website chat, WhatsApp, Instagram and Facebook Messenger conversations from one workspace.
AI conversations with human control
Answer faster. Recognize intent. Keep every conversation moving.
EazyChat gives customers accurate answers across web chat, WhatsApp, Instagram and Messenger, then brings your team in with the full context when people need a human.
Customer conversationAI active
Core capabilities
Everything needed to manage a real conversation operation.
The AI works inside an operator-ready inbox, not as a separate novelty bolted onto your website.
Grounded AI answers
Use tenant instructions, uploaded knowledge and connected information to answer with your business facts.
Human handoff and assignment
Route conversations to departments or agents, balance workloads and preserve the full history.
Real-time operator workspace
See presence, receive notifications, take over AI conversations and work from desktop or mobile.
Flexible knowledge sources
Train from direct text, files, websites and configurable external APIs without rebuilding the bot.
Search, tags and analytics
Find conversations, organize outcomes and monitor the questions, goals and activity that matter.
How it works
Useful automation without losing judgment.
Routine questions stay fast. Sensitive, unusual or high-value conversations stay visible to your team.
- AI answers using approved business information.
- Operators can supervise or take over at any moment.
- Departments and assignments keep ownership clear.
- Quick replies speed up common human responses.
24/7availability
4connected channels
1shared inbox
Connected by design
Let conversations trigger the next useful action.
Connect Shopify, WhatsApp Cloud API, Meta channels, translation services and your own APIs so the AI can work with current business context.
Commerce context
Bring product and order information closer to the conversation.
Multilingual service
Detect and respond across 50+ languages from the same operation.
Custom workflows
Use configurable APIs to connect the systems your team already relies on.
See how EazyChat answers your customers.
Start with one website, one real question and a free 15-day trial.